Archive for September, 2008

Whoops, we are showing your ads to Cuba and Sudan.

September 22nd, 2008 No comments

If you’re marketing to pretty much the entire world (or even just a few countries), Google’s new geographic report is so interesting on many levels. Depending on your level of conversion reporting, it can be a powerful new optimization tool. Just last week I deselected all the countries that haven’t generated sales and have significant costs, an easy win. Another fun exercise was to compare click-through rates and traffic percentages for some of our major markets. I wish the report showed a summary versus a daily total for a time period, but for the moment I am living with it.

There was only one major gaffe I sent along to Google, apparently my ads were showing in places that I had assumed could not be targeted (meaning they aren’t listed as countries on Google’s targeting list). The report detailed traffic from ads appearing and receiving clicks from places like Cuba and Sudan, which for several legal reasons is not good. When I sent along the report, it was universally acknowledged as not good, so I am sure the problem is being fixed.

In the meantime its easy to fix in Google’s campaign targeting. Instead of selecting all, just select the whole list of countries (or whichever ones you want). I think its the all option that is causing the issues, since I ceased targeting to all the problem has vanished.

Attending SMX London? Meet Me. Watch Me Speak.

September 19th, 2008 No comments

Attending SMX London? I”ll be speaking at SMX London, here’s my session:

Fundamentals of Search Advertising
Day 1, Nov 4th 1-2.15 pm

I think that the other speakers will likely be covering how to get started creating a good campaign structure and other basic best practices.

I plan to complement the just getting started presentations with a presentation on how to do an initial account optimization. I”ll feature specific information about which reports to run, how to cut costs and identify where more investment will increase sales, as well as tools and features provided by the search engines to block sites, ips, etc.

So drop by and say hi, I would love to meet you!

Click Fraud

September 16th, 2008 No comments

I am down under in Sydney this week – meetings, planning, scheming for the future!

Meanwhile check out this very concise, but still excellent, article about click fraud from MarketingSherpa. I actually think its more realistic and less panicky than other articles and it gives sound advice on how to get started monitoring click fraud.

I’ve had good success with taking note of aberrations of traffic that are shady and getting refunds. Just make sure you have the data to back up your fraud based refund request. I sort of think of it as needing the receipt to return something you bought, but didn’t want or that didn’t work.