Home > Wag of My Finger > MSN Wants to Survey Me Yet Again

MSN Wants to Survey Me Yet Again

February 21st, 2008 Leave a comment Go to comments

Another note from MSN came yesterday, hopefully entreating that I would again provide feedback on their ad services. As though any of my answers will have changed. Or any of their questions will have changed. I think their client satisfaction surveys are just to create an illusion that they care about customer feedback. They ask the same questions every time and make none of the changes anyone gives them feedback about. I can’t even name a significant enhancement they’ve made to AdCenter since the last time I was surveyed six months ago. They’re not going to learn anything new, ergo, this survey is more to make me feel like I am being heard than about them actually making client driven changes. Search marketing pop psychology. Maybe I will provide my feedback in person at SMX West…

Categories: Wag of My Finger Tags:
  1. No comments yet.
  1. No trackbacks yet.